Don’t lose account access. Get Paratransit Certified by 1/15.

With the upcoming integration of Access On Demand — a new and expanded paratransit service — into the Metro Flex service, our partner King County Metro is now requiring all Via Driver Partners to provide door-to-door service to certain riders and obtain Paratransit Certification.


This certification will help ensure that you can continue to participate in the Metro Flex service and provide accessible services to all members of our community. You can get certified for FREE when you attend a special training session (multiple session dates are available in both December and January). You’ll also receive a $100 Visa gift card* when you attend and complete the Paratransit Certification session. Sessions take up to 4 hours to complete.
Reserve my spot


We kindly ask that you complete the session by 1/15/2024. Failure to obtain Paratransit Certification before the 1/15/2024 deadline, or inability to provide door-to-door services, may result in account deactivation. 

*Terms & Conditions: In order to qualify for a Visa gift card, your Driver Partner account on the Via Platform must be in good standing at the time of your reserved Paratransit Certification session, you must attend the session on time, and you must stay for the duration of the session. The gift card will be sent to you by email. The maximum amount of gift cards you can receive is one (1). This promotion may be revoked or altered at any time at Via’s sole discretion, and these terms are subject to change at Via’s sole discretion. The use of the Visa gift card is subject to Visa’s terms and conditions.