Via Best Practices: Finding Correct Corner

Via Best Practices: Finding the Correct Corner

Find the right corner:

The ViaPartner App will give you very specific directions on where to meet your rider.

This is the same information that the rider receives and where they will be waiting for you.

Can’t stop right at the designated corner?

  • 1. Text Via Ops where you are waiting!

    Let us know how far down the block and which side of the street you are on!

  • 2. We’ll tell the rider!

    We’ll let the rider know where to find you so you can get going!

What do you do if you can’t find a rider?